The password storing mechanism within Web Browsers can occasionally corrupt passwords, and it is sometimes necessary to clear your stored password and re-enter the information.

 

Please follow the instructions below depending on your browser.

 

Internet Explorer (IE7, IE8 & IE9)

1. Within Internet Explorer click on the Tools menu and select Internet Options.
2. In the General tab, click on the 'Delete' button under the heading 'Browsing History'
3. Click the 'Delete All' button, and 'YES' to confirm.
4. Click 'Close' & 'OK' to exit Internet Options.
5. Close all instances of Internet Explorer.

The changes will take effect the next time you start Internet Explorer

 

FireFox

1. Within FireFox click on the Tools Menu and select 'Options' from the drop down list

2. Select the tab 'Privacy' and click 'clear your recent history'

3. Ensure all boxes are ticked and 'Everything' is selected in the drop down menu.

3. Select 'Clear Now'*

4. Click 'OK'

5. Close all instances of FireFox

The changes will take effect the next time you start FireFox

 

Google Chrome

1. Within Chrome Click on the 'Spanner Icon' in the top right hand corner and click 'Tools' from the drop down list

2. Select the tab and click 'Clear browsing data'

3. Obliterate the following from: Select 'the beginning of time' from the drop down list

4. Ensure 'Everything' is selected in the dropdown box

5. Click 'Clear browsing data'

6. Click Close

7. Close all instances of Google Chrome

The changes will take effect the next time you start Google Chrome

 

Safari

1. Within Safari click on the Edit menu and select 'Preferences' from the drop down list and select 'Auto Fill'

2. Untick 'Usernames and Passwords'

3. Click 'Edit' and then select 'Remove All'*

4. Click 'Done' and then select the 'X' in the top right hand corner to close the dialogue box

5. close all instances of Safari

The changes will take effect the next time you start Safari

 

Opera

1. Within Opera select Tools and then 'Preferences' from the drop down

2. Select the 'Wand' tab and click the 'Password Button'

3. Select 'Delete'* and then Select 'Close'

4. Select 'OK'

5. close all instances of Opera

The changes will take effect the next time you start Opera

 


* By clearing your passwords off you PC all stored passwords will be deleted not just the one's for the site you are logging into