What Player Do I Need?
Windows Media Player
You need to have the latest version of Windows Media Player, version 9, 10 or 11 to enjoy multimedia. You should have at least Windows 98 Second Edition if using the 98 system.
To make sure that you have all of the codecs that are currently supported, reinstall or upgrade Windows Media Player.
To do so, visit the following Microsoft Web site:
Microsoft Download Centre . http://www.microsoft.com/windows/windowsmedia/download/AllDownloads.aspx?displang=en&qstechnology
If you are not sure what speed you are currently running at then please refer to the section: Other Technical Assistance and select Broadband - issues streaming at low speed setting
Adobe Flash Player
You will need to have Adobe Flash Player 9.0+ please go to https://get.adobe.com/flashplayer/ to ensure that you have the latest version available.