For a smooth playback experience, you need a broadband internet connection. If your broadband connection isn't fast enough, videos may stutter. If you are experiencing stuttering or choppy playback, here are some suggestions that may help:

 

The quality of the stream largely depends on the connection speed you receive from your Internet Service Provider. We provide the stream at two speeds (450kbps and 850kbps). Please choose the options that matches your connection. You will need a connection speed of never less than 800kbps to view the slowest stream properly.

 

Limitations of Broadband.
Please remember that broadband connections are shared by location. This is known as the Contention Ratio. If many people in your area have the same Internet Service Provider then you will be sharing the connection with them. For this reason it may be better to view clips at a lower quality (speed) than normal to reduce the buffering breaks.

 

You can test your current speed here http://www.speedtest.net/

 

If you are watching video over a wireless connection and your video is stuttering, try watching over a wired connection or move your computer closer to your wi-fi router for a stronger signal.

 

If you are running any bandwidth-intensive applications on your own computer (e.g. Vuze, BitTorrent, Outlook, other downloads, internet phone services such as Skype, Vonage, MagicJack), you may want to pause these applications while watching.

 

If you are sharing an internet connection with other people, check to see if they are using any bandwidth-intensive programs (such as those outlined above) while you are watching videos.

 

You may also want to contact your Internet Service Provider to see if they can increase your download speed.