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Network Engineer (UK 1347)

Job Details

  • Department: Group Technology - Infrastructure
  • Job Title: Network Engineer (UK 1347)
  • Reports to: Global Network Support Manager
  • Location: Leeds, United Kingdom
  • Hours of Work: 37.5 hours per week

 

SO WHAT’S YOUR NEW ROLE ABOUT?

This is a fantastic new opportunity to join our diverse and expanding global network support team. As a network support engineer you will provide 2nd line support within our Leeds Network Operations Centre, delivering technical expertise to the Global Support Teams for incidents, problems, changes and service requests, while also providing support to the global project team in the successful delivery of new technologies and network developments.

You will be responsible for supporting and maintaining the highest levels of service and availability within our large global network, including local area networks (LANs), wide area networks (WANs) and other data communications systems.

The role requires a solid understanding of Cisco and Checkpoint products alongside an in-depth knowledge of routing protocols and VPN’s.

 

WHAT WILL YOU DO IN YOUR NEW ROLE?

% of role

Provide Technical expertise to existing support teams, including training and knowledge transfer

25%

Aid with the resolution of incidents, problems and changes within business service level targets

25%

Support successful fulfilment of network projects and service requests within agreed timelines

15%

Provide operational cover for the 24/7 NOC team, including occasional shift cover during periods of absence and key business events

10%

Support development of operational business processes and successful delivery of service improvement opportunities

10%

Analyse technical needs, requirements, and state of the network’s infrastructure design, integration and operations

 

5%

Communicate the role and value of the network to the organisation and support business cases for technology investments.

 

5%

Continually update understanding of business and technology status and objectives and respond to strategic design requests as the business evolves.

 

5%

DO YOU HAVE THESE ESSENTIALS TO BE CONSIDERED FOR AN INTERVIEW?

Skill Level (out of 4)

Minimum of 3 years’ experience within an equivalent 2nd line network support role

3

Strong demonstrable experience in supporting, maintaining and developing a complex Cisco routing and switching network environment

3

Previous demonstrable experience in supporting and maintaining Checkpoint Firewalls

2

Experience in F5 Loadbalances within production network environment

2

 

 

DO YOU HAVE THESE DESIRABLES?

CCNP or higher certification.
Previous experience in development and maintenance of Solarwinds network monitoring solution
Previous exposure / experience in a multicast video environment
ITIL foundation or higher certification
 

 

THESE ARE THE PERFORM COMPETENCIES YOU’LL NEED TO SUCCEED IN YOUR ROLE….

Learn and Grow; On-going drive for learning and ability to apply new knowledge and skills
Customer Orientation; Building and maintaining external and internal customer satisfaction with Perform products, services and expertise.
Drive & Energy; Self–motivated and driven to succeed, focused on results and passionate about the job.
Teamwork & Collaboration; Working collaboratively with a group of people in order to accomplish a task or achieve a goal.

 

IF YOU HAVEN’T YET GOT A FEEL FOR THE CULTURE AT PERFORM, THEN READ ON…

Here at Perform we like to consider ourselves a progressivedynamicfun and fast-paced global sports media broadcastingcompany. We are passionate about what we do and really good at it too!!

Here are some of the things you can expect working at Performcollaborationinnovationever changing, empowerment, work hard and personal development.

 

BENEFITS

You’ll receive up to 25 days annual leave (increasing by 3 days after 3 years), Single cover Aviva Private medical insurance*Life Assurance (4x annual salary), matching pension contributions up to 5%, Season Ticket LoanCycle to Work Scheme*, and Childcare Voucher Scheme*Free parking is available for Feltham offices.

And there’s more…… You’ll have access to the Perform online learning portal (MindTools) and be part of our Career Deal, which aims to support your continued professional development. We also have a structured management development programme and a financially rewarding Refer a Friend scheme. If you fancy a move abroad; Perform are currently seeking the best talent in a number of countries around the world!

*Please Note – some of these benefits will be available to you upon successful completion of your probation.

Find out more about our brands and what we do at www.performgroup.com

Now that you’ve made the effort to read about this great opportunity – click apply!! Remember to review more fantastic opportunities on our careers page and start your adventure at Perform!